Questions & Answers on Travel Insurance

Price

How much does a policy cost?

Prices vary depending on both duration and where you are travelling to. To find out how much a policy costs click visit the prices & benefits page and select your country of residence.

How can I buy a policy?

You have to buy the policy online using a Visa or MasterCard credit card. To start, get a free travel insurance quote here

As you can only purchase with a credit card, how do I know it is secure?

World Nomads uses a secure payment gateway that makes the credit card transaction directly and securely with the bank. We do not see, record or store these card details in any form, simply get approval or decline from the banking institution. Once authorised, it’s instant travel insurance cover – your policy certificate is displayed on screen for you to print. This connection through to the bank uses a 40bit encrypted SSL Web Server Certificate so that any information is encrypted or scrambled, making it impossible to intercept or steal. More information on this can be found at www.thawte.com but you can be assured that your transaction is at least as safe as any other normal offline credit card transaction.

 

Policy

Can I buy a policy?

World Nomads is a global service so anyone from the countries listed can buy a World Nomads policy. Select your country of residence, which is the country we will repatriate you to in the event of a medical emergency, and select continue.

Do I get a policy document in the mail or by email?

World Nomads is all online so we do not send any policy documents out by mail. When you buy a policy, we send you a receipt email confirming your purchase of cover and your World Nomads members’ log-in details. All of your policy documentation is permanently available online, 24hrs a day in your members page, for you to access any time you need it – just log-in!

Do I have to start and finish my trip in my country of residence?

No. You can start and finish your trip pretty much anywhere. This is one of the reasons World Nomads is different from most other travel insurance policies. We have designed if specifically to the needs to such travellers.

Can I purchase a policy if I have already left home?

Yes, you can purchase a World Nomads policy even if you have already left on your travels. Unlike other insurance companies, you don’t have to be in your country of residence to purchase a policy. Please refer to your policy wording for specific detail.

How do I extend my cover?

Cover can be extended via your World Nomads members page.

Is there a limit to the number of times I can extend my policy?

You can extend your World Nomads cover as many times as you like but please refer to your policy wording for any restrictions that may affect your extension. Please note once your policy has expired and you wish to buy another period of cover, you will have to buy a new policy and be issued with a new policy number.

All policy expiry dates and times are currently calculated on Australian Eastern Standard Time (AEST), although we are working hard to offer a more appropriate timezone solution.

Are World Nomads policies single trip policies or multi-trip policies?

World Nomads policies are single trip policies only. This means each time you return to your nominated country of permanent residence your policy ends and is non-refundable.
You need to purchase a brand new policy each time you depart your nominated country of permanent residence.

 

Cover

We have a detailed page to answer all your questions on travel insurance coverage

Claims

We have a detailed page to answer all your questions on travel insurance claims

 

About World Nomads

Who are World Nomads?

World Nomads is an Australian company, established to provide more suitable and flexible travel cover for global travelers than standard insurers provide.