What can I claim for?
World Nomads offers cover for overseas medical expenses (expenses incurred overseas from your country of permanent residence), medical evacuation and additional expenses, cancellation costs, funeral expenses, emergency dental treatment, luggage and personal effects, and personal liability. You should refer to the policy wording here for the full description of benefits and exclusions. You can claim online here
Does my insurance cover medical costs upfront or do I have to pay and claim later?
In an emergency situation where hospitalization and/or medical evacuation is required, WorldNomads covers these costs upfront (subject to the matter complying with the policy wording, of course). You would need to contact your relevant Emergency Assistance Service immediately to notify them of the situation. If it is not an emergency and the costs are not excessive then you would pay upfront and make a claim online once all treatment is complete.
I don’t have receipts for my personal items. Can I still make a claim?
Yes. Please be aware though that you will still be asked to provide proof of ownership for the lost or stolen items.
How to claim …
At World Nomads you can claim online anytime.WorldNomads recognizes that you will probably be away for extended periods, so WorldNomads claims system allows to submit claims and liaise with customer service consultants, while you are still away. You can also wait until you get home to submit your claim, provided the incident you are claiming for took place while you were travelling overseas and your policy was valid at the time.
How do I get Emergency Assistance overseas?
Contact WorldNomads.com to check emergency assistance phone numbers relevant to your country of permanent residence. All phone assistance is available 24/7 from anywhere in the world.